Policies
Satisfaction Guarantee
If you are not completely satisfied with any product offered by Batts Racing you may return it to us within 30 days from the date of purchase and we will refund the purchase price, no questions asked. See refund policy below.
Return for Refund Policy
Contact Batts Racing within 30 days of purchase for all returns for refund. Return Authorization Form is required for all returns for refund. All returns for refund must be shipped to Batts Racing, freight prepaid with a copy of the original invoice and return authorization form. Returns for refund may be subject to 10% restocking charge. Any refund due will be issued after return has been received. No refunds on items that have been damaged or modified.
Return for Repair/Replacement Policy
Contact Batts Racing for Return Authorization Form, required for all returns for exchange, repair or replacement. All returns for exchange, repair or replacement must be shipped to Batts Racing, freight prepaid with a copy of the original invoice and return authorization form. Exchange, repair or replacement will be made at the discretion of Batts Racing and shipped freight prepaid. No exchange, repair or replacement on parts that have been damaged or modified.
Order Cancellation Policy
Orders may be cancelled before shipment.
Shipping Policy
We Ship Worldwide
Terms of Sale
We accept the following methods of payment: Visa, Mastercard, American Express, Discover and Paypal. We prefer payment by credit card or Paypal. All prices are listed in US Dollars, unless otherwise indicated. All applicable state, local, federal and international taxes and fees apply and will be clearly displayed during checkout. Orders are not binding until payment as been accepted and verified. Shipping and handling charges apply to all orders, unless otherwise specified. All delivery dates are estimates and are not guaranteed. If you are not satisfied with your order for any reason, you may return it for a full refund within 30 days of receipt. Shipping is not refundable and you will bear the cost of return shipping. Shipping is refundable if we ship the wrong item. Shipping is refundable if the item arrives damaged. Items must be returned in the condition in which they arrived and in their original packaging. A 10% restocking fee applies to all returns. Before returning, you must first obtain a return authorization within 30 days of delivery. You can request one by contacting us at 877.364.8036.
Privacy Policy
Batts Racing values your privacy. Please read the following information about how we handle your information.
Website:
Any information collected on this website is used ONLY as needed to process your purchase or for internal statistic tracking purposes and is never shared with other entities outside Batts Racing unless required by law enforcement. Your name and other information are NOT collected unless you specifically provide it.
E-Mail:
Batts Racing does not send bulk e-mail messages, or 'Spam'. We only communicate with our current clients, current vendors, current business partners, insurance carriers or other parties that have an interest in becoming clients or vendors. We will, on occasion, send all of our clients a group e-mail when special offers, price changes or important issues arise. If you believe you have received bulk e-mail from us, or have received a suspicious e-mail that appears to be fraudulent, please contact us so that we can investigate the matter.
All e-mail messages received from our clients and business partners are kept completely confidential and are never shared with parties outside of Batts Racing without your express permission unless required by law enforcement.
If you have any questions about our privacy policy or how Batts Racing handles your personal information please call us toll free 877.364.8036.
